Privacy Policy
This Privacy Policy outlines how Reevic Solutions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (reevicsolutions.com), utilize our services, or communicate with us in any manner. The terms “you” and “your” refer to the user of our services, which may include customers, website visitors, or any individuals whose information we have collected in accordance with this Privacy Policy.
We encourage you to read this Privacy Policy carefully. By accessing or using any of our services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with the terms of this Privacy Policy, please refrain from using our services.
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Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last Updated” date, and take any other necessary steps as required by applicable law.
Mobile SMS Messaging Privacy Policy:
Information Collected: We may collect information such as your name, phone number, and email address.
Use of Information Collected: We may use the information we collect to perform requested services, including billing, customer service, appointment reminders, and other administrative tasks.
Sharing of Information Collected: We may share the information we collect with payment processors, legal authorities, and partners to facilitate their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.
As a current or prospective customer, you understand that you can text “STOP” at any time to opt out of receiving SMS text messages from us. You can text “HELP” at any time to receive assistance. Please note that messaging frequency may vary, and messaging and data rates may apply. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes. All policies are in compliance with CTIA guidelines 5.2.1. If you wish to have your information removed, you can contact us via email or regular mail.
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Information Collection and Use:
To provide our services, we collect personal information about you from various sources, as detailed below. The information we collect and how we use it may vary based on your interactions with us.
In addition to the specific uses outlined below, we may utilize the information we collect to communicate with you, deliver our services, comply with legal obligations, enforce our terms of service, and protect our rights and those of our users and others.
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Types of Personal Information We Collect:
The personal information we collect depends on your interactions with our website and services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. The following sections detail the categories and specific types of personal information we collect:
1. Information Collected Directly from You:
• Basic contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, and security questions.
• Shopping information, including items viewed, added to your cart, or saved to your wishlist.
• Customer support information, including details you provide in communications with us.
Please note that certain features of our services may require you to provide specific information. While you may choose not to provide this information, doing so may limit your ability to access certain features.
2. Information Collected through Cookies: We automatically collect certain information about your interactions with our services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and other interaction data.
3. Information Obtained from Third Parties: We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
• Companies that support our website and services (e.g., Shopify).
• Payment processors that collect payment information to fulfill your orders.
• Third parties that may collect information through online tracking technologies when you interact with our services or advertisements.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices.
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How We Use Your Personal Information:
We may use your personal information for the following purposes:
• Providing Products and Services: To fulfill our contractual obligations, including processing payments, fulfilling orders, sending notifications related to your account and transactions, managing your account, arranging shipping, and facilitating returns and exchanges.
• Marketing and Advertising: To send marketing communications via email, text message, or postal mail, and to display advertisements for products or services tailored to your interests.
• Security and Fraud Prevention: To detect, investigate, and take action against potential fraudulent or malicious activities. We recommend that you keep your account credentials secure and report any suspected compromises immediately.
Communication: To provide customer support and improve our services, ensuring effective communication and maintaining our business relationship with you.
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Cookies:
We utilize cookies on our website to enhance user experience, analyze interactions, and optimize our services. While most browsers accept cookies by default, you can adjust your browser settings to remove or reject cookies. Please be aware that blocking cookies may negatively impact your user experience and limit the functionality of certain services.
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Disclosure of Personal Information:
We may disclose your personal information to third parties under certain circumstances, including:
• To vendors or service providers performing services on our behalf (e.g., IT management, payment processing, data analytics).
• To business and marketing partners for service provision and advertising.
• When you consent to the disclosure of specific information to third parties.
• To our affiliates within our corporate group for legitimate business interests.
• In connection with business transactions, legal obligations, or to protect our rights and those of our users.
User -Generated Content:
Our services may allow you to post product reviews and other user-generated content. Please be aware that any content you submit to public areas of our services will be accessible to anyone. We cannot control how this information is used by others and are not responsible for its privacy or security.
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Third-Party Websites and Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies and terms of service.
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Children’s Data:
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.
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Security and Retention of Your Information:
While we implement reasonable security measures to protect your information, no security system is impenetrable. We recommend avoiding the transmission of sensitive information through unsecured channels.
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For any inquiries regarding this Privacy Policy or your personal information, please contact us at the details provided below.
Contact Information:
Reevic Solutions
+1 786 (588)-2084
www.reevicsolutions.com
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